Static tours
They date the second you ship.
Your product changes. Your tour doesn't. Users click through a walkthrough of a UI that no longer exists. Or skip it entirely.
The AI onboarding agent for B2B SaaSShow it once.
Show it once.
We handle the rest.
Oogway watches a recording of your app, maps every flow, and ships an AI voice assistant that walks new users through them. Inside your product, in their own words. No scripts. No tours. No checklists that break every sprint.
The old way is brokenYou've tried tours, chatbots, and docs.
You've tried tours, chatbots, and docs.
None of them work.
Every team shipping SaaS has spent a quarter re-writing a Pendo tour, tuning an Intercom bot, or auditing the help center. Users still get stuck.
Chatbots
They answer. They don't act.
When a new user is stuck on step three, "here's an article about step three" is not help. Help is clicking the button for them, in context.
Docs
Written once, read never.
Your help center is a graveyard of articles nobody opens. Onboarding that lives outside the product has already lost.
The product
Three phases. One onboarding agent.
Oogway watches your product, practices the flows, and ships as a voice assistant embedded in your app.
01. Video Understanding
Record your product once.
Drop in a Loom or screen recording. Oogway watches it the way a new hire would. Identifying flows, buttons, inputs, outcomes. No annotation required.
02. Autonomous Flow Refinement
The agent practices until it's fluent.
Oogway runs your flows in a sandboxed browser, catches edge cases, and refines its plan. By the time it goes live, it's already seen what your users will see.
How do I invite my team?
I'll do it with you. Click Settings.
03. Embeddable Voice Assistant
Ships as a single snippet.
One script tag. Works with any web app. Your users talk; Oogway listens, answers, and. When they want. Clicks through the flow with them.
How it works
From signup to live in a day.
Three steps. No engineers required after the initial install.
STEP 01
Record.
Drop in a screen recording of the flow you want onboarded. Or point Oogway at your app and let it explore.
STEP 02
Review.
Oogway proposes a plan. You correct it in plain English: “Skip billing for free users.” It adapts.
STEP 03
Embed.
Paste one <script> tag. The assistant is live, scoped to the users and flows you choose.
Most teams go live in under a day.
Built for every team shipping SaaS
One agent. Five teams that need it.
Turn trials into paying customers.
Get users to their aha moment without a sales touch. Oogway fills the gap between "signed up" and "activated". In the product, in real time.
Trial conversionActivation rateTime-to-value
Ship adoption, not just features.
See where real users stumble. Surface the right capability at the right moment. Without writing a tour for every release.
Feature adoptionFirst-action completionEngagement
Turn struggling accounts into power users.
Help users master complex features without scheduling a call. Expand accounts when they're actually ready.
Health scoreExpansion revenueChurn
Resolve L2 questions in context.
Oogway handles the "how do I" moment before it turns into a ticket. Your team works on the problems that actually need a human.
Ticket deflectionResolution timeCSAT
One snippet. One admin UI.
No sprint cost to change a flow. Your team ships experiments without waiting for engineering.
Ticket volumeTime-to-shipStandardization
FAQ
The questions buyers actually ask.
Do we need engineering to install?
One <script>tag on your app. That's the only engineering time required. Non-technical teams run everything after that. Creating flows, reviewing the agent's plan, pushing updates.
Won't the assistant break every time we ship?
Oogway self-heals for small UI changes (a button moves, a class renames). For larger changes, the assistant gracefully disables itself and notifies your team. It doesn't break the user experience.
Where does our data go? Do you train on it?
Your screen recordings, session data, and user interactions stay in your region. We never train foundation models on your data.
How is this different from a product tour?
A tour is a fixed sequence of tooltips. Oogway is a voice agent with eyes. It responds to what the user actually does and can take action on their behalf.
What about Intercom Fin, Decagon, Sierra, Ada?
Those are support agents. They answer questions once users are stuck. Oogway is an onboarding agent. It prevents users from getting stuck in the first place, inside the product, in real time. Most customers use both.
Mobile? Other languages?
Web and English only in 2026. Mobile and European languages are next, driven by design-partner demand.
Early access
Join the waitlist.
We're onboarding a small group of design partners first. Leave an email and we'll reach out when it's your turn.